Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
At home, a leak developed in a Jaquar bathroom flush installed about 2.5 years ago. Concerned, I contacted the dealer from whom I had purchased it. He promptly took my details and assured me the issue would be resolved soon. Shortly after, I received an SMS from Jaquar with a service call number, followed by…
Manufacturers of consumer products today have many channels available to distribute their products. In addition to the traditional General Trade, now there is Modern Trade, E-Commerce and Quick Commerce. The popularity of E-Commerce and Quick Commerce along with various logistics options have enabled the rapid growth of D2C (Direct-to-Consumer) brands. The D2C brands have to…
This is a reminder of how exercising some patience while using automation can avoid undesirable outcomes. The other day, I received a message on LinkedIn, offering me an opportunity in the UK immigration sector. He wrote they had made upward of 1.8 million pounds in a year and were “opening doors for a select few…
Many 3-4-5-star and better hotels (national and international) have this stingy practice of giving two half-litre water bottles per room per day. That is one litre per day. They charge for extra water. It is penny-wise and pound-foolish, because it is blatantly customer unfriendly. They could be spending a lot of money on building their…
The other day, a newspaper carried an article about Akshay Kumar “owning up” the responsibility for the failure of his recent films (Bachchan Pandey, Samrat Prithviraj and Raksha Bandhan). Optically, it looks nice. Someone owning up a failure individually which obviously is a collective failure. He appears to be nice and as an actor he…