Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
Businesses can avoid failure by understanding customer needs better. Rapido (a ride hailing service in India) has set up a kiosk at Mumbai’s CSMT International Airport, along with a dedicated pick-up zone. While this initiative aims to attract passengers, poor execution is causing frustration and eroding customer trust. Most international travellers arrive with large luggage…
Tourism can grow the economy of a country or state. Many countries in the world survive and thrive on tourism. Their governments and people understand this. They feel grateful towards tourists and treat them respectfully. That makes tourists feel welcome, and they wish to come again. They also recommend others. Goa’s economy largely depends on…
A growth-oriented organization must have a formidable executive team at the top. It may be called the “top team” or “core team”. Who qualifies to be a part of this senior team of a selected few? I have listed a few qualities of potential leaders like culture fit, result-oriented, self-managed, responsible, hard worker, good communicator…
At every stage of a company, every decision has a varying effect on the interests of various stakeholders. This is more true in the initial years. Many times, founders face a typical dilemma while making different types of decisions. They face the challenge of balancing conflicting priorities. Some decisions which may be good for customers…
Among other things, consistent focus is essential for business success. Many entrepreneurial journeys derail because of a loss of focus along the way. Why do entrepreneurs lose focus? A hugely successful business leader explained it very well. Focus is lost when there are no constraints. Constraints create discipline. They act as guard rails preventing derailment.…