Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
Business success isn’t just about having a great idea, a solid plan, or even the right skills—it’s also about knowing when to let go of your ego. I’ve said it before: You cannot support both your ego and family. You must learn to manage your ego if you want to grow in your career or business.…
Businesses can avoid failure by understanding customer needs better. Rapido (a ride hailing service in India) has set up a kiosk at Mumbai’s CSMT International Airport, along with a dedicated pick-up zone. While this initiative aims to attract passengers, poor execution is causing frustration and eroding customer trust. Most international travellers arrive with large luggage…
Tourism can grow the economy of a country or state. Many countries in the world survive and thrive on tourism. Their governments and people understand this. They feel grateful towards tourists and treat them respectfully. That makes tourists feel welcome, and they wish to come again. They also recommend others. Goa’s economy largely depends on…
At home, a leak developed in a Jaquar bathroom flush installed about 2.5 years ago. Concerned, I contacted the dealer from whom I had purchased it. He promptly took my details and assured me the issue would be resolved soon. Shortly after, I received an SMS from Jaquar with a service call number, followed by…
Visiting your customer service centre must be as enjoyable for your customers as visiting your showroom. At least, that is what you may expect from a brand as popular as Apple There is a showroom of Unicorn Infosolutions Pvt Ltd, an Apple channel partner at Oberoi Mall in Goregaon-East, Mumbai, India. When you go there,…