Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
If a good employee wants to leave because of a good offer she has received and to retain her you match the offer, should you also match the salaries of old, incompetent employees? No. Be firm. You may be afraid that they will leave. Don’t worry. The incompetent will not get a similar job anywhere…
I saw a short video uploaded by Virat Kohli on Twitter, few months back. It showed Anushka Sharma scolding a person in a car next to theirs for throwing garbage on road. You can watch the video here. The conversation goes like this: Anushka: Why are you throwing garbage on the road? The person in…
A few months back, a TVC of Kalyan Jewellers featuring Amitabh Bachchan and his daughter Shweta Nanda was quickly discontinued due to protests from the government bank employees’ unions. The ad demonstrated poor quality of service at a government bank. Yes, it was disliked by some because it depicted the truth, bitter truth prevailing in…
I watched URI: The Surgical Strike on the first day, yesterday. It was worth it. I came back feeling proud of being an Indian. As a customer, I feel it was a full value entertainment for the money. In fact, much more. As an Indian, I feel proud of my army and my government who…
While communicating, the ability to realize that the other person is not paying attention, that he is not listening and then cutting short our communication is a vital one. It helps in building relationships. And helps avoid hurting them. But for that, we must be listening. Listening to the verbal and the non-verbal cues coming…