Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
Sam Walton, the founder of Walmart, the biggest retail stores chain says: Exceed your customer’s expectations. Give them more than they expected. Not only fulfill their needs but also go beyond that. Delight them. Give them a pleasant surprise. If you can do that, they will come to you again and again. Visit this link…
The reality of today’s businesses, professions or jobs: In cities, Uber and Ola are more popular than traditional auto rickshaws and taxis. Why? Because they are ready to take customers wherever they want to go. They don’t refuse. They are polite. Our traditional taxi-autowalas harassed customers. They refused rides. They were rude to customers. They took…
To grow our business, we should pay attention to the following: Take our work more seriously than ourselves. Depend on our output, not on our ego. Fulfill all promises given to our customers. Focus on results, not on big talks. Don’t get stuck at smallest issues in personal relationships, but pay attention to smallest details…
As long as our staff members don’t like our business, it will be difficult to make our business likable for our customers. Make your employees happy. They will make your customers happy. To get more information: https://bit.ly/3jSLwRC
Bill Gates says that our unsatisfied customers are the best source to learn lessons of improvement for our business. If we listen to them, then we will come to know which parts of our business need some changes or improvements. If we can make those changes and improve our business, the number of such unsatisfied…