Sanjay Shah | SME Business Coach | +91-9322 23 33 23
Customized Coaching to GROW Your SME Business To The Next Level. (Strategy, Marketing, Branding, Systems & Processes)
A few days back, in the evening, we booked a Prime SUV on Ola for the next day at 7 am. Ola app promised it to be a “Spacious 6-seater SUV”. The next day, when the time of the ride arrived, we were assigned a vehicle. On calling up the driver, we realized that he…
A business needs to take a lot of decisions. As it grows, the number of such decisions grows extremely high. These decisions may vary in size and significance. Decision making is a leader’s task. For an organization to scale up, it needs an increasing number of leaders who can take decisions at their levels. An…
When Is Value Created? When some actions are performed which increase the worth of some goods or services. That increased worth enhances the value of those goods or services. This is value creation. The work done through those actions can be physical, mental, mechanical or creative. When we create something, when we solve some problem,…
Companies that insist on advance payment for their product or service have an obligation to deliver as promised. Collecting advance payment and then providing poor quality or bad experience to customers is a breach of trust. It is bad for your brand. Customers feel cheated if they are shortchanged by companies that collected full payment…
How long does your 10-minute meeting last? The question may appear foolish. But the answers you may get can tell a different story, because in most of the companies meetings last much longer than they were intended to. Company meetings suck. Well, most of them. More so, if they go on endlessly. Most meetings become…